Action Fraud – is now called Action Fraud Police – This is for anyone who has been affected by fraud or any other scam – they can be emailed on or telephone 0300 123 2040.

Citizens Advice Consumer Helpline – work alongside Trading Standards and collate the information received from the public and forward to the relevant departments, whether it be Rogue Traders, selling of alcohol to under age children, scams and fraud etc. – they also give impartial advice on any consumer issues.  They can be contacted on 03454 04 05 06.

Trustmark is a government organisation setup to assist members of the public  to find local trustworthy, reliable tradespersons who are operating to Government Endorsed Standards. – They can be emailed on or telephoned on 0333 555 1234. website has been set up to check the authenticity of a website before making any purchases from it, will confirm when the web site was set up – you can conduct the search on

Age UK Maidstone also offers a service for the elderly – they have information on local traders in the Maidstone area – They can be contacted on 01622 753618.